Cookie Policy

Last updated: 19.10.2026

This Cookie Policy applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website uses cookies and related technologies (for convenience, all of them are referred to as “cookies”). Some cookies are also placed by third parties whose services we use. This policy explains which cookies we use and how you can manage your preferences.

2. What Are Cookies?

A cookie is a small file that is sent along with the pages of a website and stored by your browser on your computer or other device. The information stored in it may be returned to our servers, or to the servers of the relevant third parties, during a subsequent visit. Similar technologies, such as your browser’s local storage, work in a comparable way and are covered by this policy.

3. How We Use Cookies

3.1 Strictly Necessary Cookies

These cookies are required for the website to work properly and securely, for example to remember your cookie choice and to protect our contact form against spam. They cannot be switched off and do not require your consent.

3.2 Third-Party Content

Some pages include content from third parties, such as Google Maps. These services may place their own cookies and process information such as your IP address. We only load this content after you have accepted cookies. If you decline, the map is replaced with a placeholder.

3.3 Statistics and Marketing Cookies

We do not currently use statistics, advertising or tracking cookies. If we introduce them in the future, they will only be placed after you have given your consent, and this policy will be updated accordingly.

4. Cookies Used on This Website

When you search for availability, you are taken to our online booking system, which is operated by a third party and is governed by its own cookie and privacy policies.

5. Consent

When you visit our website for the first time, we show you a banner explaining our use of cookies. By clicking “Accept”, you consent to the use of the cookies described in this policy. By clicking “Decline”, only strictly necessary cookies are used. You can change your choice at any time through Cookie Settings.

6. Enabling, Disabling and Deleting Cookies

You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed, or change your browser settings so that you receive a message each time a cookie is placed. For more information, please refer to the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you next visit our website.

7. Your Rights With Respect to Personal Data

• You have the right to know why your personal data is needed, what will happen to it and how long it will be retained.
• Right of access: you have the right to access the personal data we hold about you.
• Right to rectification: you have the right to supplement, correct, delete or block your personal data whenever you wish.
• If you have given us your consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
• Right to data portability: you have the right to request all your personal data from us and to have it transferred in its entirety to another controller.
• Right to object: you may object to the processing of your data. We will comply unless there are justified grounds for the processing.

To exercise these rights, please contact us using the details below. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (www.cpdp.bg).

8. Contact Details

For questions or comments about this Cookie Policy, please contact us:

Premier Luxury Mountain Resort
11 Karamanitza Str., P.O. Box 73
2770 Bansko, Bulgaria
+359 74950500

Email Us

See also our Privacy Policy.